Can't make it to Pulse Europe this year? No problem. We're bringing the most enlightening part of the conference to you: the keynotes! Join us from the comfort of your home office or while on the go and discover the latest cutting-edge insights from leading thought leaders, and fresh research on digital customer success, product experiences, AI, and building a durable business. It's all at your fingertips with our free live stream, so don't miss out! Sign up now and be part of the excitement.
Prepare for an enlightening morning as we dive into the future of Customer Success. We'll begin with an exploration of the core principles of Customer Success. Join Kellie Capote, Gainsight's Chief Customer Officer; Scott Salkin, Gainsight's Chief Marketing Officer; and special guests Lara Barnes, SVP of CS & Renewals at Sitecore, and Jo Massie, VP of Customer Success at Slido. They will discuss why Customer Success is pivotal for SaaS and the essentials for those embarking on their CS journey.
Then, a dynamic panel led by Kellie Capote and Robin van Lieshout, Gainsight's Chief Strategy Officer, alongside special guests, Carsten Schütz, VP of CS, EMEA/APAC at LeanIX, and Adam Avramescu, VP of Customer Education & Engagement at Personio. The panel discussion will expand the horizons of Customer Success, exploring Customer Communities and Education. Gain insights into the evolving CS definition, the potential of tech consolidation, and cross-functional collaboration. Learn best practices for achieving more with less. Join us and chart your course for the future of Customer Success.